Privacy Policy for RHI Roofing

Last Updated: 01-13-2026

1. Acknowledgment and Acceptance of Terms

RHI Roofing (“RHI Roofing,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you visit https://www.rhiroofing.com/, submit information through digital forms, interact with advertisements, call us, or communicate with us via phone, email, or text message.

By using our website, submitting your information, or engaging with our advertising and communication channels, you acknowledge that you have read, understood, and agree to this Privacy Policy.

2. Third-Party Platforms, Lead Sources, and Merchant Policies

RHI Roofing works with third-party platforms and service providers to advertise, collect leads, analyze performance, and manage communications. These platforms operate independently and maintain their own privacy policies.

We encourage you to review the privacy policies of any third-party platforms, including social media networks and advertising providers, before submitting personal information.

3. Information We Collect

Information You Provide Directly

We may collect personal information such as:

• Name
• Email address
• Phone number
• Property address
• Service or project details

This information may be submitted through:

• Website contact forms
• Facebook and Instagram Lead Ads
• Google Local Services Ads (LSA)
• Phone calls, emails, or text messages

Automatically Collected Information

We may also collect:

• IP address
• Device and browser information
• Website interaction data
• Ad engagement and conversion data

4. Advertising, Lead Ads, and Tracking Technologies

Facebook & Instagram (Meta) Lead Ads

RHI Roofing uses Facebook and Instagram Lead Ads to collect customer inquiries. When you submit a lead form through these platforms, your information is provided to RHI Roofing in accordance with Meta’s data use policies.

Information collected through Meta Lead Ads is used solely to:

• Respond to your inquiry
• Provide estimates or service information
• Follow up regarding requested roofing services

We do not sell or share lead information collected through Meta platforms for unrelated marketing purposes.

Google Local Services Ads (LSA)

RHI Roofing participates in Google Local Services Ads, which may collect customer information when you:

• Call us directly through a Google LSA listing
• Submit a request for service

Information collected via Google LSA is used to:

• Respond to service requests
• Schedule inspections or estimates
• Provide customer support

Google may record or monitor calls for quality assurance and dispute resolution purposes, in accordance with Google’s policies.

Call Tracking & Call Recording

RHI Roofing uses call tracking technology to:

• Measure marketing performance
• Improve customer service
• Train staff and ensure quality

Calls may be recorded or logged. By calling our phone numbers, you consent to call tracking and/or recording where permitted by law. If you do not wish to have your call recorded, please inform the representative or contact us via email instead.

Call tracking data is not sold and is used only for internal business purposes.

Website Analytics & Advertising Platforms

We also use:

• Google Ads & Google Analytics
• Microsoft Advertising (Bing Ads)
• Meta Pixel and Conversions API

These tools use cookies, pixels, or similar technologies to understand user behavior, measure conversions, and deliver relevant advertisements.

You may manage ad preferences or opt out of certain personalized advertising through:

• Google Ad Settings
• Meta Ad Preferences (Facebook & Instagram)
• Network Advertising Initiative opt-out tools

5. Text Message (SMS) Communications & Consent

SMS Opt-In

By providing your phone number through our website, lead ads, phone calls, or other communication channels, you consent to receive SMS/MMS messages from RHI Roofing. Messages may include:

• Appointment confirmations
• Estimate follow-ups
• Project updates
• Service notifications

SMS Disclosures

• Message frequency may vary
• Message and data rates may apply
• Consent is not required to make a purchase

Opt-Out

You may opt out at any time by replying STOP to any text message. After opting out, you may receive one final confirmation message.

We do not sell or share SMS consent or phone numbers with third parties for marketing purposes.

6. Information Sharing & Disclosure

RHI Roofing does not sell, rent, or trade personal information. Information may be shared only when necessary to:

• Fulfill service requests
• Coordinate with trusted vendors (CRM, call tracking, scheduling tools)
• Comply with legal obligations
• Protect our rights, safety, and property
• Support business operations such as mergers or acquisitions

All service providers are required to safeguard your information.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet or phone system can be guaranteed to be completely secure.

8. Policy Updates

RHI Roofing may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Last Updated” date. Continued use of our website or services constitutes acceptance of the updated policy.

9. Contact Information

If you have questions about this Privacy Policy or your data, please contact:

RHI Roofing Inc.
Email: info@rhiroofing.com
Phone: 954-290-3992
Address: 721 NE 42nd Street, Oakland Park, FL 33334